:root{
  --bg:#f4f7fb; --panel:#ffffff; --text:#172033; --muted:#667085; --line:#e6eaf0;
  --primary:#1f6feb; --primary-dark:#1456bd; --green:#0b8457; --soft:#eef5ff; --danger:#b42318; --success:#067647;
  --warning:#b54708; --shadow:0 18px 45px rgba(16,24,40,.08); --radius:18px;
}
*{box-sizing:border-box} body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;background:var(--bg);color:var(--text);font-size:14px;line-height:1.45}
a{color:var(--primary);text-decoration:none} a:hover{text-decoration:underline}.muted{color:var(--muted)} small{color:var(--muted)}
.topbar{height:72px;background:rgba(255,255,255,.94);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 22px;position:sticky;top:0;z-index:30}
.brand{display:flex;gap:14px;align-items:center;color:var(--text);min-width:0}.brand:hover{text-decoration:none}.brand-logo{height:46px;width:auto;max-width:170px;object-fit:contain;display:block}.brand-copy{min-width:0}.brand span{display:block;color:var(--muted);font-size:12px;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.top-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:flex-end}.user-chip{background:var(--soft);border:1px solid #d7e8ff;border-radius:999px;padding:8px 12px;color:#174ea6;max-width:180px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.menu-toggle{display:none;border:0;background:#fff;font-size:24px}.layout{display:flex;min-height:calc(100vh - 72px)}.sidebar-backdrop{display:none}.sidebar{width:270px;padding:20px;background:#fff;border-right:1px solid var(--line);position:sticky;top:72px;height:calc(100vh - 72px);overflow:auto}.sidebar nav{display:flex;flex-direction:column;gap:6px}.sidebar a{padding:12px 14px;border-radius:13px;color:#26354f;font-weight:700}.sidebar a:hover,.sidebar a.active{background:var(--soft);text-decoration:none;color:var(--primary)}.nav-section{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin:18px 12px 6px}.content{flex:1;padding:26px;max-width:1600px;margin:0 auto;width:100%}
.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px;flex-wrap:wrap}.hero-head{background:linear-gradient(135deg,#ffffff,#eef5ff);border:1px solid var(--line);border-radius:24px;box-shadow:var(--shadow);padding:24px}.hero-brand-panel{margin-left:auto;background:#fff;border:1px solid var(--line);border-radius:18px;padding:10px 14px;box-shadow:var(--shadow)}.hero-brand-panel img{display:block;width:220px;max-width:100%;height:auto}.page-head h1{margin:0;font-size:30px;letter-spacing:-.02em}.page-head p{margin:6px 0 0;color:var(--muted);max-width:780px}.eyebrow{display:inline-flex;font-size:11px;text-transform:uppercase;letter-spacing:.11em;color:var(--green);font-weight:900;margin-bottom:6px}.head-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.card,.stat-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.card{padding:20px;margin-bottom:18px}.narrow{max-width:680px}.section-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px;gap:12px}.section-head h2,.card h2{margin:0 0 14px;font-size:18px}.section-head h2{margin:0}.soft-line{border:0;border-top:1px solid var(--line);margin:20px 0}.mt{margin-top:18px}
.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:18px}.dashboard-stats{grid-template-columns:repeat(6,1fr)}.stat-card{padding:20px;position:relative;overflow:hidden}.stat-card:after{content:"";position:absolute;right:-30px;top:-30px;width:90px;height:90px;background:var(--soft);border-radius:50%}.stat-card span{display:block;color:var(--muted);font-weight:700}.stat-card strong{font-size:30px;display:block;margin-top:8px;letter-spacing:-.03em}.stat-card em{display:block;margin-top:4px;color:var(--muted);font-style:normal;font-size:12px}.stat-card.accent{border-color:#b7e4d3}.stat-card.danger-soft{border-color:#ffd1cb}.two-col{display:grid;grid-template-columns:1.5fr .9fr;gap:18px}.wide-left{grid-template-columns:1.8fr .7fr}.table-wrap{overflow-x:auto;width:100%}table{width:100%;border-collapse:separate;border-spacing:0;min-width:900px}th,td{padding:12px 14px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}th{background:#f8fafc;color:#475467;font-size:12px;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap}tr:hover td{background:#fcfdff}.empty{text-align:center;color:var(--muted);padding:28px}.btn{display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--line);background:#fff;border-radius:12px;padding:10px 14px;color:#23324d;font-weight:800;cursor:pointer;line-height:1;gap:6px}.btn:hover{text-decoration:none;background:#f8fafc}.btn.primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn.primary:hover{background:var(--primary-dark)}.btn.ghost{background:transparent}.btn.small{padding:7px 10px;font-size:12px}.btn.full{width:100%}.filters{display:grid;grid-template-columns:minmax(250px,1fr) repeat(5,auto);gap:10px;align-items:center}.filters-5{grid-template-columns:minmax(260px,1fr) repeat(5,auto)}.filter-card{padding:14px}.grid-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.form-stack{display:flex;flex-direction:column;gap:14px}.span-2{grid-column:span 2}label{display:flex;flex-direction:column;gap:7px;font-weight:800;color:#344054}input,select,textarea{width:100%;border:1px solid #d0d5dd;border-radius:12px;padding:11px 12px;font:inherit;background:#fff;color:var(--text)}textarea{resize:vertical;min-height:100px}.check{flex-direction:row;align-items:center;font-weight:700}.check input{width:auto}.form-check{align-self:center}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:8px}.inline-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:10px 0 18px}.comment-form textarea{min-height:90px}.pill{display:inline-flex;align-items:center;border-radius:999px;padding:5px 9px;background:#eef2f6;font-size:12px;font-weight:900;color:#344054}.pill.urgent{background:#fee4e2;color:#b42318}.pill.high{background:#fff1d6;color:#b54708}.pill.normal{background:#e0f2fe;color:#026aa2}.pill.low{background:#ecfdf3;color:#067647}.pill.status{background:#eef5ff;color:#175cd3}.detail-grid{display:grid;grid-template-columns:160px 1fr;gap:11px 16px}.detail-grid span{color:var(--muted)}.detail-grid b{font-weight:800}.note-box{white-space:pre-wrap;background:#f8fafc;border:1px solid var(--line);border-radius:14px;padding:14px;margin-top:16px;line-height:1.65}.success-box{background:#ecfdf3;border-color:#abefc6}.status-list{display:flex;flex-direction:column;gap:10px}.status-list div{display:flex;justify-content:space-between;background:#f8fafc;border:1px solid var(--line);padding:12px;border-radius:14px}.mini-list{display:flex;flex-direction:column;gap:10px}.mini-list a{display:flex;justify-content:space-between;gap:12px;padding:12px;border:1px solid var(--line);background:#f8fafc;border-radius:14px;color:var(--text)}.mini-list a:hover{text-decoration:none;background:#eef5ff}.mini-list span,.mini-list em{color:var(--muted);font-style:normal}.ticket-hero{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}.ticket-hero div{background:#f8fafc;border:1px solid var(--line);border-radius:14px;padding:12px}.ticket-hero span{display:block;color:var(--muted);font-size:12px;margin-bottom:6px}.ticket-hero b{display:block;overflow-wrap:anywhere}.timeline{display:flex;flex-direction:column;gap:12px}.timeline.compact{gap:10px}.timeline-item{border:1px solid var(--line);border-radius:14px;padding:14px;background:#fff}.timeline-item div{display:flex;justify-content:space-between;gap:12px}.timeline-item span{color:var(--muted);font-size:12px}.timeline-item p{white-space:pre-wrap;margin:10px 0 0;line-height:1.55}.flash-stack{margin-bottom:16px}.alert{padding:12px 14px;border-radius:14px;border:1px solid var(--line);margin-bottom:8px}.alert.success{background:#ecfdf3;color:#067647;border-color:#abefc6}.alert.danger{background:#fff1f0;color:#b42318;border-color:#fecdca}.login-shell{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top left,#dbeafe,transparent 30%),radial-gradient(circle at bottom right,#d1fae5,transparent 30%),var(--bg)}.login-card,.tracking-card{width:100%;max-width:520px;background:#fff;border:1px solid var(--line);border-radius:24px;box-shadow:var(--shadow);padding:28px}.auth-brand{display:flex;justify-content:center}.auth-logo{display:block;width:100%;max-width:340px;height:auto;object-fit:contain}.login-card h1,.tracking-card h1{margin:18px 0 8px;text-align:center}.login-card .muted,.tracking-card .muted{text-align:center}.login-note{margin-top:16px;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:14px;padding:12px;color:#475467;font-size:13px}.tracking-form{display:flex;flex-direction:column;gap:12px;margin:18px 0}.tracking-result{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:18px}.tracking-result div{border:1px solid var(--line);background:#f8fafc;border-radius:14px;padding:12px}.tracking-result span{display:block;color:var(--muted);font-size:12px}.tracking-result b{overflow-wrap:anywhere}.empty-state{text-align:center;max-width:640px;margin:40px auto}
@media(max-width:1250px){.dashboard-stats{grid-template-columns:repeat(3,1fr)}}
@media(max-width:1100px){.stat-grid{grid-template-columns:repeat(2,1fr)}.two-col,.wide-left{grid-template-columns:1fr}.ticket-hero{grid-template-columns:repeat(2,1fr)}.filters,.filters-5{grid-template-columns:1fr 1fr}.sidebar{position:fixed;left:-290px;z-index:40;transition:.2s}.nav-open .sidebar{left:0}.sidebar-backdrop{position:fixed;inset:72px 0 0 0;background:rgba(15,23,42,.35);z-index:35}.nav-open .sidebar-backdrop{display:block}.menu-toggle{display:block}.content{padding:18px}.topbar{padding:0 14px}.user-chip{display:none}.hero-brand-panel{order:3;width:100%;margin-left:0}}
@media(max-width:700px){.page-head,.hero-head{flex-direction:column}.grid-form{grid-template-columns:1fr}.span-2{grid-column:auto}.stat-grid,.dashboard-stats{grid-template-columns:1fr}.filters,.filters-5{grid-template-columns:1fr}.top-actions .btn{padding:8px 10px}.brand{max-width:calc(100% - 44px)}.brand-logo{max-width:120px;height:auto}.brand span{display:none}.ticket-hero,.tracking-result{grid-template-columns:1fr}.detail-grid{grid-template-columns:1fr}.card{padding:16px}.page-head h1{font-size:24px}.head-actions{width:100%;justify-content:flex-start}.btn{width:auto}.top-actions a:first-child{display:none}.topbar{gap:10px}.login-card,.tracking-card{padding:20px}.auth-logo{max-width:280px}}

/* ACL / permission matrix additions */
.head-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center;justify-content:flex-end}
.actions{display:flex;gap:6px;align-items:center;flex-wrap:wrap;white-space:nowrap}
.inline-form{display:inline-flex;margin:0}
.btn.danger,.btn.small.danger{background:#fee2e2;border-color:#fecaca;color:#991b1b}
.btn.danger:hover,.btn.small.danger:hover{background:#fecaca}
.acl-module{border:1px solid #e5e7eb;border-radius:18px;padding:16px;margin:14px 0;background:#fff}
.acl-module h3{margin:0 0 12px;color:#0f172a;font-size:1rem}
.permission-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:10px}
.permission-item{display:flex;gap:10px;align-items:flex-start;border:1px solid #e5e7eb;border-radius:14px;padding:10px;background:#f8fafc}
.permission-item input{margin-top:4px}
.permission-item strong{display:block;font-size:.92rem;color:#111827}
.permission-item small{display:block;color:#64748b;line-height:1.35;margin-top:2px}
.note{padding:10px 12px;border-radius:14px;background:#eef2ff;color:#3730a3;border:1px solid #c7d2fe}
code{background:#f1f5f9;border:1px solid #e2e8f0;border-radius:8px;padding:2px 6px;color:#334155}
@media(max-width:720px){.actions,.head-actions{justify-content:flex-start}.permission-grid{grid-template-columns:1fr}}

/* Phase 006: production notifications, password reset, advanced filters */
.auth-links{margin-top:16px;text-align:center;font-weight:800}.auth-links a{color:var(--primary)}
.filter-grid-advanced{display:grid;grid-template-columns:2fr repeat(3,minmax(150px,1fr));gap:12px;align-items:end}.filter-grid-advanced.compact{grid-template-columns:2fr repeat(4,minmax(150px,1fr)) auto}.filter-grid-advanced label{font-size:12px;color:#475467;gap:6px}.filter-actions{display:flex;gap:8px;align-items:center;align-self:end;flex-wrap:wrap}.advanced-filter-card{background:linear-gradient(135deg,#fff,#f8fbff)}
.notification-grid{grid-template-columns:repeat(4,1fr)}.code-box{font-family:Consolas,Monaco,monospace;background:#0f172a;color:#e2e8f0;border-radius:14px;padding:12px;overflow:auto;word-break:break-all}.command-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:12px}.command-grid div{border:1px solid var(--line);background:#f8fafc;border-radius:14px;padding:12px}.command-grid code{display:inline-block;margin-bottom:8px}.command-grid span{display:block;color:var(--muted);font-size:13px;line-height:1.45}
@media(max-width:1250px){.notification-grid{grid-template-columns:repeat(2,1fr)}.filter-grid-advanced,.filter-grid-advanced.compact{grid-template-columns:1fr 1fr}}
@media(max-width:700px){.notification-grid,.filter-grid-advanced,.filter-grid-advanced.compact{grid-template-columns:1fr}.filter-actions{width:100%}.filter-actions .btn{flex:1}.auth-links{text-align:center}}
.alert.info{background:#eff6ff;color:#175cd3;border-color:#bfdbfe}.alert.warning{background:#fffbeb;color:#92400e;border-color:#fde68a}

/* Phase 007: in-app settings + multilingual readiness */
.language-switcher,.auth-language{display:inline-flex;gap:6px;align-items:center;justify-content:center;flex-wrap:wrap}
.auth-language{margin-top:16px}.lang-link{padding:7px 10px;border:1px solid var(--line);border-radius:999px;background:#fff;color:#334155;font-weight:800;font-size:12px}.lang-link.active{background:var(--soft);border-color:#bfdbfe;color:#1f6feb}.settings-form .settings-divider{background:#f8fafc;border:1px solid var(--line);border-radius:16px;padding:14px}.settings-form .settings-divider h3{margin:0 0 4px}.settings-form .settings-divider p{margin:0;color:var(--muted)}
html[dir="rtl"] body{font-family:Tahoma,Arial,sans-serif}html[dir="rtl"] .sidebar{border-right:0;border-left:1px solid var(--line)}html[dir="rtl"] .sidebar a,html[dir="rtl"] th,html[dir="rtl"] td{text-align:right}html[dir="rtl"] .brand,html[dir="rtl"] .top-actions,html[dir="rtl"] .page-head,html[dir="rtl"] .section-head,html[dir="rtl"] .head-actions{direction:rtl}html[dir="rtl"] .timeline-item div,html[dir="rtl"] .status-list div,html[dir="rtl"] .mini-list a{direction:rtl}html[dir="rtl"] .form-actions{justify-content:flex-start}html[dir="rtl"] .hero-brand-panel{margin-left:0;margin-right:auto}
@media(max-width:700px){.language-switcher{display:none}.auth-language{display:flex}.lang-link{padding:6px 9px}}

/* Phase 008: sidebar accessibility + SLA responsive layout hotfix */
html,body{max-width:100%;overflow-x:hidden}
.layout{width:100%;max-width:100%;overflow-x:hidden;align-items:stretch}
.sidebar{flex:0 0 270px;min-width:270px;z-index:25}
.content{flex:1 1 0;min-width:0;width:auto;max-width:1600px;overflow-x:hidden}
.card,.stat-card,.two-col>*{min-width:0}
.two-col{grid-template-columns:minmax(0,1.5fr) minmax(0,.9fr)}
.wide-left{grid-template-columns:minmax(0,1.8fr) minmax(0,.7fr)}
.table-wrap{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}
.table-wrap table{max-width:none}
.stat-grid{min-width:0}
.page-head,.hero-head{min-width:0}
@media(max-width:1100px){
  .layout{display:block;overflow-x:hidden}
  .content{max-width:none;width:100%;padding:18px;overflow-x:hidden}
  .sidebar{position:fixed;left:-290px;top:72px;bottom:0;height:auto;z-index:45;box-shadow:0 20px 60px rgba(15,23,42,.22)}
  .nav-open .sidebar{left:0}
  .sidebar-backdrop{position:fixed;inset:72px 0 0 0;background:rgba(15,23,42,.35);z-index:40}
  html[dir="rtl"] .sidebar{left:auto;right:-290px}
  html[dir="rtl"] .nav-open .sidebar{right:0}
}
@media(max-width:700px){
  .topbar{height:auto;min-height:72px;padding-top:8px;padding-bottom:8px;align-items:flex-start}
  .layout{min-height:calc(100vh - 72px)}
  .sidebar{top:72px}
  .sidebar-backdrop{inset:72px 0 0 0}
}


/* Phase 010 security/login refinements */
.password-field{display:flex;align-items:stretch;gap:0;border:1px solid var(--line);border-radius:14px;background:#fff;overflow:hidden}
.password-field input{border:0!important;border-radius:0!important;flex:1;min-width:0}
.password-toggle{border:0;border-left:1px solid var(--line);background:#f8fafc;color:#0f3d57;font-weight:800;padding:0 14px;cursor:pointer}
.password-toggle:hover{background:#eef6fb}
.tiny{font-size:12px;line-height:1.45}
.attachment-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 12px;align-items:center;padding:10px 12px;border:1px solid var(--line);border-radius:14px;background:#fff;margin-bottom:8px}
.attachment-row>span:first-child{font-weight:800;overflow-wrap:anywhere}
.attachment-row>em{grid-column:1;color:var(--muted);font-style:normal;font-size:12px}
.attachment-actions{grid-row:1 / span 2;grid-column:2;display:flex;gap:8px;align-items:center;white-space:nowrap}
.attachment-actions a{font-weight:800;text-decoration:none;color:var(--brand)}
@media(max-width:640px){.attachment-row{grid-template-columns:1fr}.attachment-actions{grid-row:auto;grid-column:1;justify-content:flex-start}.password-toggle{padding:0 10px}}


/* Phase 011: professional Al Wattan-inspired UI, icon navigation, dashboard polish, bilingual/RTL refinements */
:root{
  --aw-primary:#178283;
  --aw-primary-dark:#106D6F;
  --aw-soft:#8BBDBD;
  --aw-bg:#F5FAFA;
  --aw-card:#FFFFFF;
  --aw-text:#17323A;
  --aw-border:#D9E8E8;
  --aw-success:#1F8A5B;
  --aw-warning:#D89B1D;
  --aw-danger:#C94B4B;
  --aw-info:#2F7E9E;
  --aw-shadow:0 10px 32px rgba(16,109,111,.08);
}
html,body{background:var(--aw-bg);color:var(--aw-text)}
.aw-topbar{background:rgba(255,255,255,.96);border-bottom:1px solid var(--aw-border);box-shadow:0 4px 22px rgba(16,109,111,.05);backdrop-filter:blur(12px)}
.aw-brand .brand-logo{max-width:82px;border-radius:12px;background:#fff;padding:2px;border:1px solid rgba(23,130,131,.08)}
.aw-brand .brand-copy strong{letter-spacing:.01em;color:#17323A}
.aw-brand .brand-copy span{color:#5d7680}
.aw-layout{background:radial-gradient(circle at 18% 5%, rgba(23,130,131,.08), transparent 24%),radial-gradient(circle at 95% 10%, rgba(139,189,189,.12), transparent 28%),var(--aw-bg)}
.aw-sidebar{background:#fff;border-right:1px solid var(--aw-border);box-shadow:8px 0 22px rgba(16,109,111,.035)}
.sidebar-brand-card{display:flex;align-items:center;gap:12px;border:1px solid var(--aw-border);border-radius:18px;background:linear-gradient(135deg,#ffffff,#f0fafa);padding:12px;margin-bottom:16px;box-shadow:0 4px 16px rgba(16,109,111,.04)}
.sidebar-brand-card img{width:58px;height:auto;object-fit:contain}
.sidebar-brand-card strong{display:block;color:var(--aw-primary-dark);font-weight:900}
.sidebar-brand-card span{display:block;color:#5d7680;font-size:12px;line-height:1.35}
.sidebar .nav-section{color:var(--aw-primary-dark);font-weight:900;letter-spacing:.08em;margin-top:20px}
.sidebar a{display:flex;align-items:center;gap:10px;position:relative;min-height:44px;border:1px solid transparent;transition:background .18s ease,color .18s ease,border .18s ease,transform .18s ease}
.sidebar a:hover,.sidebar a.active{background:rgba(23,130,131,.10);color:var(--aw-primary-dark);border-color:rgba(23,130,131,.16);transform:translateX(2px)}
.nav-icon{width:28px;height:28px;display:inline-grid;place-items:center;flex:0 0 28px;border-radius:10px;background:#eef7f7;color:var(--aw-primary-dark);font-weight:900;font-size:14px;line-height:1}
.sidebar a.active .nav-icon{background:linear-gradient(135deg,var(--aw-primary),var(--aw-primary-dark));color:#fff;box-shadow:0 6px 16px rgba(16,109,111,.18)}
.btn{border-color:var(--aw-border);box-shadow:0 6px 16px rgba(16,109,111,.05)}
.btn.primary{background:linear-gradient(135deg,var(--aw-primary),var(--aw-primary-dark));border-color:var(--aw-primary);box-shadow:0 8px 20px rgba(16,109,111,.16)}
.btn.ghost:hover,.btn:hover{border-color:rgba(23,130,131,.28);color:var(--aw-primary-dark)}
.btn-icon{display:inline-block;margin-inline-end:6px}
.card,.stat-card,.metric-card,.content-card{border-color:var(--aw-border);box-shadow:var(--aw-shadow);border-radius:20px;background:#fff}
.hero-head.aw-dashboard-hero{background:linear-gradient(135deg,#ffffff,#edf8f8);border:1px solid var(--aw-border);box-shadow:var(--aw-shadow);overflow:hidden;position:relative}
.hero-head.aw-dashboard-hero:after{content:"";position:absolute;right:-42px;top:-42px;width:160px;height:160px;border-radius:50%;background:rgba(23,130,131,.08);pointer-events:none}
.hero-head h1,.page-head h1{color:#112b35;letter-spacing:-.03em}.eyebrow{color:var(--aw-primary-dark);font-weight:900;letter-spacing:.09em}
.hero-brand-panel{border-color:var(--aw-border);box-shadow:0 6px 20px rgba(16,109,111,.06)}
.aw-kpi-grid .aw-kpi-card{position:relative;overflow:hidden;min-height:148px;border-color:var(--aw-border)}
.aw-kpi-card:after{content:"";position:absolute;right:-28px;top:-32px;width:94px;height:94px;border-radius:50%;background:rgba(23,130,131,.07)}
.aw-kpi-card i{position:absolute;right:18px;top:16px;width:40px;height:40px;border-radius:14px;background:#eef7f7;color:var(--aw-primary-dark);display:grid;place-items:center;font-style:normal;font-weight:900;z-index:1}
.aw-kpi-card strong{color:#112b35}.aw-kpi-card span{color:#5d7680}.aw-kpi-card em{color:#5d7680}
.aw-command-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin:18px 0 24px}
.aw-command-card{min-height:220px;background:linear-gradient(180deg,#fff,#fbfefe)}
.aw-command-card.primary-command{background:linear-gradient(135deg,rgba(23,130,131,.10),#ffffff)}
.aw-command-head{display:flex;gap:14px;align-items:flex-start;margin-bottom:10px}.aw-command-head h2{font-size:18px;margin:2px 0 0;color:#112b35}
.aw-command-icon{width:48px;height:48px;border-radius:16px;display:grid;place-items:center;background:linear-gradient(135deg,var(--aw-primary),var(--aw-primary-dark));color:#fff;font-size:22px;box-shadow:0 10px 20px rgba(16,109,111,.16);flex:0 0 48px}
.aw-command-card p{color:#5d7680;line-height:1.6}.aw-command-actions{margin-top:16px;display:flex;gap:8px;flex-wrap:wrap}
.aw-section-card .section-head h2{color:#112b35}.table-wrap table thead th,table thead th{background:#eef7f7;color:#23454f;border-bottom:1px solid var(--aw-border)}
.table-wrap table tbody tr:hover,table tbody tr:hover{background:#fbfefe}.pill.status{background:#eef7f7;color:var(--aw-primary-dark);border-color:rgba(23,130,131,.15)}
.app-footer{padding:0 24px 18px;margin-left:270px;background:var(--aw-bg)}
.app-footer-inner{border:1px solid var(--aw-border);border-radius:18px;background:#fff;color:#5d7680;padding:14px 16px;text-align:center;box-shadow:0 4px 16px rgba(16,109,111,.04);font-size:13px}.app-footer a{color:var(--aw-primary-dark);font-weight:900;text-decoration:none}.app-footer a:hover{text-decoration:underline}
.aw-auth-shell{background:radial-gradient(circle at top left,rgba(23,130,131,.15),transparent 35%),radial-gradient(circle at bottom right,rgba(139,189,189,.18),transparent 35%),var(--aw-bg)}
.login-card,.tracking-card{border-color:var(--aw-border);box-shadow:0 16px 45px rgba(16,109,111,.10);border-radius:28px}.auth-logo{max-width:360px}.login-card h1,.tracking-card h1{color:#112b35}
.password-field{border-color:var(--aw-border)}.password-toggle{color:var(--aw-primary-dark)}
.lang-link.active{background:#eef7f7;border-color:rgba(23,130,131,.25);color:var(--aw-primary-dark)}
.filter-card{background:linear-gradient(135deg,#fff,#f8fcfc);border-color:var(--aw-border)}
.note-box{border:1px solid var(--aw-border);border-radius:16px;background:#f8fbfb;padding:14px;margin-top:14px;color:#344054;line-height:1.55}
html[dir="rtl"] body{font-family:Tahoma,Arial,sans-serif}
html[dir="rtl"] .aw-sidebar{border-right:0;border-left:1px solid var(--aw-border);box-shadow:-8px 0 22px rgba(16,109,111,.035)}
html[dir="rtl"] .sidebar a:hover,html[dir="rtl"] .sidebar a.active{transform:translateX(-2px)}
html[dir="rtl"] .aw-kpi-card i{right:auto;left:18px}html[dir="rtl"] .aw-kpi-card:after{right:auto;left:-28px}
html[dir="rtl"] .hero-head.aw-dashboard-hero:after{right:auto;left:-42px}
html[dir="rtl"] .btn-icon{margin-inline-end:0;margin-inline-start:6px}
html[dir="rtl"] .app-footer{margin-left:0;margin-right:270px}
@media(max-width:1250px){.aw-command-grid{grid-template-columns:1fr 1fr}}
@media(max-width:1100px){.app-footer{margin-left:0;margin-right:0;padding:0 18px 18px}.sidebar-brand-card{margin-top:4px}.aw-command-grid{grid-template-columns:1fr}.hero-head.aw-dashboard-hero:after{display:none}html[dir="rtl"] .app-footer{margin-right:0}}
@media(max-width:700px){.aw-brand .brand-logo{max-width:66px}.sidebar-brand-card img{width:50px}.aw-command-card{min-height:auto}.aw-command-head h2{font-size:16px}.auth-logo{max-width:300px}.login-card,.tracking-card{border-radius:20px}.aw-kpi-card i{position:static;margin-bottom:8px}.aw-kpi-card:after{display:none}}
@media print{.app-footer{display:none!important}.aw-command-grid{display:none!important}.sidebar-brand-card{display:none!important}}


/* Phase 012: IT IMMS-style sidebar usability hotfix */
@media (min-width:1101px){
  .layout.aw-layout{display:flex;align-items:stretch;min-height:calc(100vh - 72px);overflow:visible;}
  .sidebar.aw-sidebar.sidebar-desktop{
    flex:0 0 280px;
    width:280px;
    min-width:280px;
    max-width:280px;
    position:sticky;
    top:72px;
    align-self:flex-start;
    height:calc(100vh - 72px);
    min-height:calc(100vh - 72px);
    overflow-y:visible!important;
    overflow-x:visible!important;
    padding:14px 14px 16px;
    background:linear-gradient(180deg,#0E1B35 0%,#16284D 55%,#1A3260 100%)!important;
    border-right:1px solid rgba(255,255,255,.08)!important;
    border-left:0!important;
    box-shadow:8px 0 24px rgba(7,15,40,.12)!important;
    color:#EAF3FF;
    z-index:22;
  }
  .sidebar-collapse-bar{display:flex;justify-content:flex-end;margin:0 0 8px;padding-bottom:4px;background:linear-gradient(180deg,rgba(14,27,53,.98) 70%,rgba(14,27,53,0));position:sticky;top:0;z-index:3;}
  .desktop-sidebar-toggle-btn,.desktop-sidebar-reveal{min-height:40px;border-radius:999px;padding:.45rem .95rem;font-weight:800;box-shadow:0 6px 18px rgba(16,109,111,.08);cursor:pointer;}
  .desktop-sidebar-toggle-btn{border:1px solid rgba(255,255,255,.18);color:#EAF3FF;background:rgba(255,255,255,.06);}
  .desktop-sidebar-toggle-btn:hover,.desktop-sidebar-toggle-btn:focus{background:rgba(255,255,255,.12);color:#fff;border-color:rgba(255,255,255,.26);}
  .desktop-sidebar-reveal{position:fixed;left:0;top:50%;transform:translateY(-50%);z-index:1042;display:none!important;align-items:center;justify-content:center;width:20px;min-height:96px;padding:0;border:none;border-radius:0 14px 14px 0;background:linear-gradient(180deg,#2563EB,#143F97);color:#fff;box-shadow:0 14px 28px rgba(20,53,124,.24);opacity:.94;transition:width .18s ease,opacity .18s ease,box-shadow .18s ease;}
  .desktop-sidebar-reveal:hover,.desktop-sidebar-reveal:focus-visible{width:28px;opacity:1;box-shadow:0 14px 30px rgba(20,53,124,.30);}
  .desktop-sidebar-reveal-icon{font-size:1rem;line-height:1;}
  html.aw-sidebar-collapsed .sidebar.aw-sidebar.sidebar-desktop{display:none!important;}
  html.aw-sidebar-collapsed .content.aw-content{max-width:none;width:100%;}
  html.aw-sidebar-collapsed .desktop-sidebar-reveal{display:inline-flex!important;}
  .sidebar.aw-sidebar .sidebar-brand-card{margin:0 0 12px;padding:10px;border-radius:18px;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.11);box-shadow:none;color:#EAF3FF;}
  .sidebar.aw-sidebar .sidebar-brand-card img{width:50px;background:#fff;border-radius:12px;padding:2px;}
  .sidebar.aw-sidebar .sidebar-brand-card strong{color:#fff;font-size:.95rem;}
  .sidebar.aw-sidebar .sidebar-brand-card span{color:rgba(226,236,255,.74);font-size:11px;}
  .sidebar.aw-sidebar nav{gap:3px;}
  .sidebar.aw-sidebar .nav-section{font-size:10px;line-height:1.1;color:rgba(226,236,255,.74)!important;margin:12px 10px 4px;letter-spacing:.08em;}
  .sidebar.aw-sidebar a{min-height:37px;padding:8px 10px;border-radius:12px;color:#EAF3FF!important;border:1px solid transparent;background:rgba(255,255,255,.025);font-size:13px;line-height:1.22;}
  .sidebar.aw-sidebar a:hover,.sidebar.aw-sidebar a.active{background:linear-gradient(135deg,rgba(37,99,235,.28),rgba(14,165,233,.18))!important;color:#fff!important;border-color:rgba(125,211,252,.28)!important;box-shadow:0 8px 18px rgba(7,15,40,.18);transform:translateX(2px);}
  .sidebar.aw-sidebar .nav-icon{width:26px;height:26px;flex-basis:26px;border-radius:10px;background:rgba(255,255,255,.10);color:#EAF3FF;font-size:13px;}
  .sidebar.aw-sidebar a.active .nav-icon,.sidebar.aw-sidebar a:hover .nav-icon{background:rgba(255,255,255,.18);color:#fff;box-shadow:none;}
  .content.aw-content{min-width:0;max-width:calc(100vw - 280px);}
  .app-footer{margin-left:280px;}
  html.aw-sidebar-collapsed .app-footer{margin-left:0;margin-right:0;}
  html[dir="rtl"] .sidebar.aw-sidebar.sidebar-desktop{border-right:0!important;border-left:1px solid rgba(255,255,255,.08)!important;box-shadow:-8px 0 24px rgba(7,15,40,.12)!important;}
  html[dir="rtl"] .desktop-sidebar-reveal{left:auto;right:0;border-radius:14px 0 0 14px;}
  html[dir="rtl"] .sidebar.aw-sidebar a:hover,html[dir="rtl"] .sidebar.aw-sidebar a.active{transform:translateX(-2px);}
  html[dir="rtl"] .app-footer{margin-left:0;margin-right:280px;}
  html[dir="rtl"].aw-sidebar-collapsed .app-footer{margin-right:0;}
}
@media (max-width:1100px){
  .sidebar-collapse-bar,.desktop-sidebar-reveal{display:none!important;}
  .top-actions .user-chip{display:none!important;}
}
@media (max-height:760px) and (min-width:1101px){
  .sidebar.aw-sidebar .sidebar-brand-card{padding:8px;margin-bottom:8px;}
  .sidebar.aw-sidebar .sidebar-brand-card img{width:42px;}
  .sidebar.aw-sidebar .nav-section{margin:8px 10px 3px;}
  .sidebar.aw-sidebar a{min-height:33px;padding:6px 9px;font-size:12px;}
  .sidebar.aw-sidebar .nav-icon{width:23px;height:23px;flex-basis:23px;font-size:12px;}
}


/* Phase 013: IT IMMS-inspired login layout for CRM */
.aw-auth-shell{padding:18px;background:radial-gradient(circle at 0% 0%, rgba(37,99,235,.12), transparent 24%),radial-gradient(circle at 100% 100%, rgba(14,165,233,.10), transparent 26%),linear-gradient(135deg,#F4F8FE 0%, #EDF3FB 100%);overflow:auto;}
.crm-login-compact{width:100%;display:flex;align-items:center;justify-content:center;}
.crm-login-wrap{width:100%;display:flex;align-items:center;justify-content:center;}
.crm-login-card{width:100%;max-width:980px;display:grid;grid-template-columns:1fr 1fr;border:none;border-radius:24px;background:#fff;overflow:hidden;box-shadow:0 22px 54px rgba(17,38,77,.14);min-height:0;}
.crm-login-left{position:relative;overflow:hidden;background:linear-gradient(145deg, rgba(10,31,71,.97) 0%, rgba(20,63,151,.96) 52%, rgba(14,165,233,.84) 100%);color:#fff;padding:30px 34px;min-height:430px;display:flex;flex-direction:column;justify-content:center;}
.crm-login-right{padding:30px 34px;background:linear-gradient(180deg,#FFFFFF 0%, #F9FBFF 100%);display:flex;align-items:center;}
.crm-login-left::before{content:"";position:absolute;inset:0;background-image:linear-gradient(rgba(255,255,255,.055) 1px, transparent 1px),linear-gradient(90deg, rgba(255,255,255,.055) 1px, transparent 1px);background-size:24px 24px;mask-image:linear-gradient(180deg, rgba(0,0,0,.45), rgba(0,0,0,.14));}
.crm-login-left > *{position:relative;z-index:1;}
.crm-login-orb{position:absolute;border-radius:999px;filter:blur(2px);opacity:.34;pointer-events:none;}
.crm-login-orb-1{width:185px;height:185px;background:rgba(125,211,252,.22);top:-55px;right:-70px;}
.crm-login-orb-2{width:140px;height:140px;background:rgba(255,255,255,.10);bottom:-45px;left:-28px;}
.crm-login-system-badge{display:inline-flex;width:max-content;padding:.42rem .72rem;border-radius:999px;background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.18);font-size:.72rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase;}
.crm-login-brand-row{display:flex;align-items:center;justify-content:center;gap:1rem;margin-top:.75rem;}
.crm-login-main-logo{display:block;width:100%;max-width:360px;height:auto;background:rgba(255,255,255,.92);padding:12px 14px;border-radius:20px;box-shadow:0 12px 24px rgba(5,12,30,.18);}
.crm-login-footer-note{font-size:.92rem;color:rgba(232,241,255,.86);text-align:left;}
.crm-login-hero-text{max-width:560px;color:rgba(238,245,255,.93);font-size:.97rem;line-height:1.6;}
.crm-login-feature-strip{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.2rem;}
.crm-login-feature-strip span{display:inline-flex;padding:.45rem .7rem;border-radius:999px;background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.16);font-size:.82rem;font-weight:700;color:rgba(238,245,255,.92);}
.crm-login-form-shell{width:100%;max-width:390px;margin:0 auto;}
.crm-login-form-eyebrow{color:#0f6c74;font-weight:800;letter-spacing:.08em;text-transform:uppercase;font-size:.72rem;margin-bottom:.35rem;}
.crm-login-form-top h1{font-size:1.9rem;line-height:1.18;font-weight:800;color:#0e2f55;margin:0 0 .45rem;}
.crm-login-small-muted{color:#5E7596;font-size:.98rem;line-height:1.5;margin:0;}
.crm-login-form{margin-top:1.1rem;}
.crm-login-right label{font-weight:700;color:#29466C;margin-bottom:.2rem;}
.crm-login-right input{border-radius:14px;min-height:50px;padding:.72rem .92rem;border-color:#CAD8E6;}
.crm-login-right .password-field{border:1px solid #CAD8E6;border-radius:14px;overflow:hidden;background:#fff;}
.crm-login-right .password-field input{min-height:48px;}
.crm-login-right .password-toggle{border:0;border-left:1px solid #CAD8E6;border-radius:0;background:#fff;color:#234266;font-weight:700;padding:0 18px;min-width:86px;}
.crm-login-submit{min-height:56px;border-radius:16px;font-size:1rem;font-weight:800;box-shadow:0 12px 24px rgba(37,99,235,.24);margin-top:.25rem;}
.crm-login-help-row{display:flex;justify-content:center;gap:.45rem;flex-wrap:wrap;margin-top:1rem;font-size:.95rem;}
.crm-login-help-row a{font-weight:700;text-decoration:none;}
.crm-login-security-note{margin:.8rem 0 0;color:#5E7596;font-size:.85rem;line-height:1.45;text-align:center;}
.crm-auth-language{margin-top:1rem;display:flex;justify-content:center;}
html[dir="rtl"] .crm-login-footer-note,html[dir="rtl"] .crm-login-hero-text{text-align:center;}
html[dir="rtl"] .crm-login-right .password-toggle{border-left:0;border-right:1px solid #CAD8E6;}
@media (max-height:720px) and (min-width:992px){.crm-login-left,.crm-login-right{padding:24px 30px;}.crm-login-left{min-height:380px;}.crm-login-main-logo{max-width:320px;}.crm-login-hero-text{font-size:.88rem;margin-top:.75rem !important;margin-bottom:.75rem !important;}.crm-login-feature-strip span{padding:.36rem .58rem;font-size:.78rem;}.crm-login-right input{min-height:44px;padding:.58rem .78rem;}.crm-login-submit{min-height:46px;}}
@media (max-width:991.98px){.crm-login-card{max-width:640px;grid-template-columns:1fr;}.crm-login-left{min-height:0;padding:24px;}.crm-login-right{padding:24px;}.crm-login-footer-note,.crm-login-hero-text{text-align:center;}.crm-login-main-logo{max-width:300px;}}
@media (max-width:767.98px){.aw-auth-shell{padding:12px;}.crm-login-card{border-radius:20px;}.crm-login-left,.crm-login-right{padding:20px;}.crm-login-form-top h1{font-size:1.55rem;}.crm-login-form-shell{max-width:100%;}.crm-login-main-logo{max-width:260px;padding:10px 12px;border-radius:18px;}.crm-login-feature-strip span{font-size:.76rem;padding:.35rem .55rem;}.crm-login-security-note{font-size:.8rem;}}


/* Phase 014: professional line-style menu and dashboard icons */
.nav-icon::before,.aw-icon::before,.aw-btn-icon::before{display:inline-block;font-weight:900;line-height:1;font-family:Inter,Segoe UI,Arial,sans-serif;text-align:center}
.aw-nav-dashboard::before,.aw-icon-dashboard::before{content:"▦"}
.aw-nav-cases::before,.aw-icon-cases::before{content:"☎"}
.aw-nav-tickets::before,.aw-icon-tickets::before{content:"▤"}
.aw-nav-sla::before,.aw-icon-sla::before{content:"⚡"}
.aw-nav-customers::before,.aw-icon-customers::before{content:"◉"}
.aw-nav-opps::before,.aw-icon-opps::before{content:"◇"}
.aw-nav-depts::before,.aw-icon-depts::before{content:"▥"}
.aw-nav-branches::before,.aw-icon-branches::before{content:"⌂"}
.aw-nav-users::before,.aw-icon-users::before{content:"♙"}
.aw-nav-roles::before,.aw-icon-roles::before{content:"◈"}
.aw-nav-audit::before,.aw-icon-audit::before{content:"✎"}
.aw-nav-notify::before,.aw-icon-notify::before{content:"✉"}
.aw-nav-password::before,.aw-icon-password::before{content:"●"}
.aw-icon-clock::before{content:"◷"}
.aw-icon-callback::before{content:"↩"}
.aw-icon-urgent::before{content:"!"}
.aw-icon-track::before{content:"⌕"}
.aw-sidebar .nav-icon{font-size:0!important;display:inline-grid;place-items:center}
.aw-sidebar .nav-icon::before{font-size:14px!important}
.aw-kpi-card .aw-icon{font-size:0!important}
.aw-kpi-card .aw-icon::before{font-size:18px!important}
.aw-command-icon.aw-icon{font-size:0!important}
.aw-command-icon.aw-icon::before{font-size:24px!important}
.btn-icon.aw-btn-icon{font-size:0!important;width:18px;height:18px;display:inline-grid;place-items:center;margin-inline-end:2px}
.btn-icon.aw-btn-icon::before{font-size:14px}
html[dir="rtl"] .btn-icon.aw-btn-icon{margin-inline-end:0;margin-inline-start:2px}

/* Phase 015: sidebar full-height coverage + user settings styles */
@media (min-width:1101px){
  .sidebar.aw-sidebar.sidebar-desktop{
    height:auto!important;
    min-height:calc(100vh - 72px)!important;
    align-self:stretch!important;
    background:linear-gradient(180deg,#0E1B35 0%,#16284D 55%,#1A3260 100%)!important;
    background-repeat:no-repeat!important;
    background-size:100% 100%!important;
  }
  .layout.aw-layout{align-items:stretch!important;}
  .sidebar.aw-sidebar nav{padding-bottom:22px;}
}
.aw-nav-settings::before,.aw-icon-settings::before{content:"⚙"}
.field-help{display:block;margin-top:6px;color:#667085;font-size:12px;line-height:1.4;font-weight:500}.readonly-input{background:#f4f7fb!important;color:#53627a!important;border-style:dashed!important}.settings-form small{font-weight:500}.card .settings-divider h3{margin-bottom:4px}
html[dir="rtl"] .field-help{text-align:right}


/* Phase 016: searchable select boxes + required-field red asterisk */
.field-label-line{display:inline-flex;align-items:center;gap:3px;align-self:flex-start;line-height:1.35}.required-asterisk{color:#d92d20;font-weight:900;display:inline-flex;font-size:1.05em;line-height:1}.has-required-field>.field-label-line{margin-bottom:0}html[dir="rtl"] .field-label-line{direction:rtl}
.aw-native-select-hidden{position:absolute!important;opacity:0!important;pointer-events:none!important;width:1px!important;height:1px!important;min-height:0!important;padding:0!important;margin:0!important;border:0!important;clip:rect(0 0 0 0)!important;clip-path:inset(50%)!important;overflow:hidden!important}
.aw-select-wrap{position:relative;width:100%;font-weight:400;color:var(--text);z-index:1}.aw-select-wrap.open{z-index:80}.aw-select-trigger{width:100%;min-height:44px;border:1px solid #d0d5dd;border-radius:12px;background:#fff;color:var(--text);font:inherit;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;text-align:left;cursor:pointer}.aw-select-trigger:hover{border-color:#9fb2c7;background:#fbfdff}.aw-select-trigger:focus{outline:2px solid rgba(31,111,235,.18);border-color:var(--primary)}.aw-select-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.aw-select-trigger.is-empty .aw-select-label{color:#667085}.aw-select-arrow{color:#667085;font-weight:900;flex:0 0 auto}.aw-select-panel{display:none;position:absolute;left:0;right:0;top:calc(100% + 5px);background:#fff;border:1px solid #d0d5dd;border-radius:14px;box-shadow:0 18px 45px rgba(16,24,40,.16);padding:8px;max-height:300px;overflow:hidden}.aw-select-wrap.open .aw-select-panel{display:block}.aw-select-search{height:40px;border-radius:10px;margin-bottom:7px;padding:8px 10px}.aw-select-list{max-height:230px;overflow-y:auto;overscroll-behavior:contain}.aw-select-option{width:100%;display:block;text-align:left;border:0;background:#fff;color:#172033;border-radius:10px;padding:9px 10px;cursor:pointer;font:inherit}.aw-select-option:hover,.aw-select-option.selected{background:#eef5ff;color:#1456bd}.aw-select-option:disabled{opacity:.48;cursor:not-allowed}.aw-select-empty{display:none;padding:12px;text-align:center;color:#667085;font-size:13px}html[dir="rtl"] .aw-select-trigger,html[dir="rtl"] .aw-select-option{text-align:right}.filter-grid-advanced .aw-select-trigger,.filters .aw-select-trigger,.filters-5 .aw-select-trigger{min-height:42px}.permission-item small{overflow-wrap:anywhere}.acl-action-badge{display:inline-flex;align-items:center;border-radius:999px;padding:2px 7px;background:#ecfdf3;color:#067647;font-size:11px;font-weight:900;margin-left:6px;text-transform:uppercase}html[dir="rtl"] .acl-action-badge{margin-left:0;margin-right:6px}@media(max-width:700px){.aw-select-panel{position:fixed;left:12px;right:12px;top:auto;bottom:16px;max-height:65vh}.aw-select-list{max-height:48vh}}


/* Phase 019: KPI/dashboard card icon spacing hotfix
   Prevents KPI titles from sliding underneath the absolute-positioned icon in English and Arabic. */
.aw-kpi-grid{grid-auto-rows:1fr;align-items:stretch;}
.aw-kpi-grid .aw-kpi-card{
  min-width:0;
  padding:22px 76px 20px 20px !important;
  overflow:hidden;
}
.aw-kpi-card > span,
.aw-kpi-card > strong,
.aw-kpi-card > em{
  position:relative;
  z-index:2;
  max-width:100%;
  overflow-wrap:break-word;
  word-break:normal;
}
.aw-kpi-card > span{
  min-height:2.7em;
  line-height:1.35;
  padding-inline-end:0 !important;
}
.aw-kpi-card > strong{line-height:1.08;}
.aw-kpi-card i.aw-icon{
  z-index:3;
  pointer-events:none;
  flex:0 0 auto;
}
html[dir="rtl"] .aw-kpi-grid .aw-kpi-card{
  padding:22px 20px 20px 76px !important;
}
html[dir="rtl"] .aw-kpi-card > span,
html[dir="rtl"] .aw-kpi-card > strong,
html[dir="rtl"] .aw-kpi-card > em{
  text-align:right;
}
@media(max-width:1500px){
  .dashboard-stats.aw-kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr));}
}
@media(max-width:1100px){
  .dashboard-stats.aw-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr));}
}
@media(max-width:700px){
  .dashboard-stats.aw-kpi-grid{grid-template-columns:1fr;}
  .aw-kpi-grid .aw-kpi-card,
  html[dir="rtl"] .aw-kpi-grid .aw-kpi-card{
    padding:18px 18px 18px 18px !important;
  }
  .aw-kpi-card > span{min-height:auto;}
  .aw-kpi-card i.aw-icon{display:inline-grid;}
}


/* Phase 021 performance pagination */
.pagination-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:14px;padding-top:14px;border-top:1px solid var(--line);flex-wrap:wrap}.pagination-summary{color:var(--muted);font-weight:700;font-size:.92rem}.pagination-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.page-pill{display:inline-flex;align-items:center;justify-content:center;min-height:32px;padding:6px 10px;border-radius:999px;background:var(--soft);border:1px solid #d7e8ff;color:#174ea6;font-weight:800;font-size:.86rem}.btn.disabled,.btn.disabled:hover{pointer-events:none;opacity:.45;filter:grayscale(.4);text-decoration:none}html[dir="rtl"] .pagination-bar{direction:rtl}@media(max-width:700px){.pagination-bar{align-items:stretch}.pagination-actions{width:100%;justify-content:space-between}.pagination-summary{width:100%}}


/* Phase 022: simplified filters with Advanced drawer */
.simple-filter-form{display:flex;flex-direction:column;gap:12px}
.basic-filter-row{display:grid;grid-template-columns:minmax(260px,1fr) auto;gap:12px;align-items:end}
.basic-search-field{font-size:12px;color:#475467;gap:6px}
.simple-filter-actions{display:flex;gap:8px;align-items:center;justify-content:flex-end;align-self:end;flex-wrap:wrap}
.advanced-toggle{position:relative;padding-right:30px}
.advanced-toggle:after{content:"⌄";position:absolute;right:12px;top:50%;transform:translateY(-50%);font-weight:900;color:currentColor;transition:transform .18s ease}
.advanced-toggle.is-open:after,.advanced-toggle[aria-expanded="true"]:after{transform:translateY(-50%) rotate(180deg)}
.advanced-filter-panel{display:none;grid-template-columns:repeat(4,minmax(160px,1fr));gap:12px;align-items:end;border-top:1px dashed var(--line);padding-top:14px;margin-top:2px}
.advanced-filter-panel.is-open{display:grid}
.advanced-filter-panel label{font-size:12px;color:#475467;gap:6px}
html[dir="rtl"] .advanced-toggle{padding-right:14px;padding-left:30px}
html[dir="rtl"] .advanced-toggle:after{right:auto;left:12px}
@media(max-width:1250px){.advanced-filter-panel{grid-template-columns:1fr 1fr}}
@media(max-width:700px){.basic-filter-row{grid-template-columns:1fr}.simple-filter-actions{width:100%;justify-content:stretch}.simple-filter-actions .btn{flex:1}.advanced-filter-panel{grid-template-columns:1fr}}


/* Phase 024 secure delete modal */
.secure-delete-modal{
  position:fixed;
  inset:0;
  z-index:9999;
  display:none;
  align-items:center;
  justify-content:center;
  padding:18px;
}
.secure-delete-modal.is-open{display:flex;}
.secure-delete-backdrop{
  position:absolute;
  inset:0;
  background:rgba(15,23,42,.58);
  backdrop-filter:blur(3px);
}
.secure-delete-dialog{
  position:relative;
  width:min(520px,100%);
  background:#fff;
  border:1px solid rgba(220,38,38,.18);
  border-radius:22px;
  box-shadow:0 28px 70px rgba(15,23,42,.28);
  padding:26px;
}
.secure-delete-icon{
  width:46px;
  height:46px;
  border-radius:999px;
  display:grid;
  place-items:center;
  background:#fee2e2;
  color:#b91c1c;
  font-weight:900;
  font-size:26px;
  margin-bottom:12px;
}
.secure-delete-dialog h2{
  margin:0 0 8px;
  font-size:1.35rem;
  color:#111827;
}
.secure-delete-message{
  color:#475569;
  line-height:1.55;
  margin:0 0 16px;
}
.secure-delete-label{
  display:flex;
  flex-direction:column;
  gap:8px;
  font-weight:800;
  color:#334155;
}
.secure-delete-label input{
  width:100%;
  border:1px solid #cbd5e1;
  border-radius:14px;
  padding:12px 14px;
  font-size:1rem;
  letter-spacing:.08em;
  font-weight:800;
}
.secure-delete-label input:focus{
  outline:none;
  border-color:#dc2626;
  box-shadow:0 0 0 4px rgba(220,38,38,.12);
}
.secure-delete-actions{
  display:flex;
  gap:10px;
  justify-content:flex-end;
  margin-top:18px;
  flex-wrap:wrap;
}
.secure-delete-actions .btn[disabled]{
  opacity:.45;
  cursor:not-allowed;
  filter:grayscale(.2);
}
html[dir="rtl"] .secure-delete-actions{justify-content:flex-start;}
@media(max-width:640px){
  .secure-delete-dialog{padding:20px;border-radius:18px;}
  .secure-delete-actions{display:grid;grid-template-columns:1fr;}
  .secure-delete-actions .btn{width:100%;}
}


/* Phase 026: Patient / Client dropdown helper */
.form-help.warn{display:block;margin-top:.35rem;color:#9A3412;font-size:.84rem;line-height:1.35;font-weight:700;}

/* Phase 028: Settings subpanels for provider-specific setup blocks */
.settings-subpanel{
  border:1px solid rgba(14,47,85,.12);
  background:linear-gradient(180deg, rgba(248,251,255,.96), rgba(241,247,253,.92));
  border-radius:16px;
  padding:14px 16px;
  margin-top:4px;
}
.settings-subpanel h4{margin:0 0 4px;color:#0e2f55;font-size:1rem;font-weight:800;}
.settings-subpanel .muted{margin:0 0 6px;}
.settings-subpanel .code-box{margin-top:8px;white-space:normal;word-break:break-all;}

/* Phase 031: inline Patient / Client creation modal for cases and tickets */
.inline-client-field{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:10px;
  align-items:end;
}
.inline-client-field label{margin:0;}
.inline-create-client-btn{white-space:nowrap;margin-bottom:0;min-height:42px;}
.inline-client-modal{position:fixed;inset:0;z-index:9998;display:none;align-items:center;justify-content:center;padding:18px;}
.inline-client-modal.is-open{display:flex;}
.inline-client-backdrop{position:absolute;inset:0;background:rgba(15,23,42,.54);backdrop-filter:blur(3px);}
.inline-client-dialog{position:relative;width:min(780px,100%);max-height:min(88vh,820px);overflow:auto;background:#fff;border:1px solid rgba(37,99,235,.18);border-radius:24px;box-shadow:0 28px 70px rgba(15,23,42,.30);padding:24px;}
.inline-client-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line);padding-bottom:14px;margin-bottom:2px;}
.inline-client-head h2{margin:2px 0 6px;color:#0f2f57;font-size:1.35rem;}
.inline-client-head p{margin:0;color:var(--muted);line-height:1.5;}
.inline-client-message{min-height:22px;font-weight:800;color:#0f6c74;}
.inline-client-message:not(:empty){padding:10px 12px;border-radius:14px;background:#eefdf7;border:1px solid #b8ead8;}
html[dir="rtl"] .inline-client-head{text-align:right;}
@media(max-width:760px){
  .inline-client-field{grid-template-columns:1fr;}
  .inline-create-client-btn{width:100%;}
  .inline-client-dialog{padding:18px;border-radius:20px;}
  .inline-client-head{flex-direction:column;}
  .inline-client-head .btn{align-self:flex-end;}
}

/* Phase 032: Field ACL UI */
.field-acl-hidden{display:none !important;}
.field-acl-readonly{opacity:.84;}
.field-acl-tabs{display:flex;flex-wrap:wrap;gap:.5rem;margin:0 0 1rem;}
.field-acl-tabs a{padding:.55rem .85rem;border-radius:999px;background:#eef4fb;color:#173b63;text-decoration:none;font-weight:700;border:1px solid #d9e6f2;}
.field-acl-form-block{margin-top:1rem;}
.field-acl-table th,.field-acl-table td{vertical-align:middle;}
.field-acl-table code{font-size:.8rem;background:#f3f6fb;padding:.12rem .35rem;border-radius:6px;}
.field-acl-check{text-align:center;white-space:nowrap;}
.field-acl-check input{width:18px;height:18px;accent-color:#1d6fd1;}
.field-acl-note{margin-top:.5rem;color:#58718f;font-size:.92rem;}
html[dir="rtl"] .field-acl-tabs{justify-content:flex-start;}


/* Phase 033 system error logs */
.aw-nav-debug::before{content:"⚠";}
.settings-shortcut-card{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem;border:1px solid var(--border, #dbe4f0);border-radius:18px;background:linear-gradient(135deg,rgba(239,246,255,.94),rgba(255,255,255,.96));margin-bottom:1rem;}
.debug-pre{white-space:pre-wrap;word-break:break-word;max-width:720px;max-height:360px;overflow:auto;background:#0f172a;color:#e2e8f0;border-radius:12px;padding:1rem;font-size:.78rem;line-height:1.45;}
.text-small{font-size:.85rem;max-width:240px;word-break:break-word;}


/* Phase 034: align inline Patient / Client create button with select field */
.inline-client-field.span-2{grid-column:span 2;}
.inline-client-field{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:8px 10px;
  align-items:start;
}
.inline-client-select-label{margin:0;min-width:0;}
.inline-client-select-label .field-label-line{min-height:20px;}
.inline-create-client-btn{
  align-self:start;
  margin-top:27px;
  min-height:44px;
  white-space:nowrap;
}
.inline-client-help{grid-column:1 / -1;margin-top:0;}
html[dir="rtl"] .inline-client-field{direction:rtl;}
@media(max-width:760px){
  .inline-client-field.span-2{grid-column:auto;}
  .inline-client-field{grid-template-columns:1fr;}
  .inline-create-client-btn{width:100%;margin-top:0;}
  .inline-client-help{grid-column:1;}
}


/* Phase 035: Field ACL settings center + settings stability */
.field-acl-grid{display:grid;gap:1rem;}
.field-acl-section{border:1px solid var(--border, #d9e2ec);border-radius:18px;background:#fff;overflow:hidden;}
.field-acl-section summary{display:flex;align-items:center;justify-content:space-between;gap:1rem;cursor:pointer;padding:1rem 1.15rem;font-weight:800;color:var(--ink, #0f2537);background:linear-gradient(180deg, #ffffff 0%, #f6f9fd 100%);}
.field-acl-section summary small{font-weight:700;color:var(--muted, #6b7a90);}
.field-acl-table th,.field-acl-table td{vertical-align:middle;}
.checkbox-inline{display:inline-flex;align-items:center;gap:.45rem;white-space:nowrap;font-weight:700;}
.checkbox-inline input{width:1rem;height:1rem;}
.required-toggle span{color:#b91c1c;}
.block{display:block;}
.sticky-actions{position:sticky;bottom:0;background:rgba(255,255,255,.92);backdrop-filter:blur(8px);border-top:1px solid var(--border, #d9e2ec);padding-top:1rem;margin-top:1rem;}
html[dir="rtl"] .field-acl-section summary{direction:rtl;}

/* Phase 037: professional responsive form polish and Patient / Client selector sizing */
.content.aw-content,.content{min-width:0;overflow-x:hidden;}
.card{max-width:100%;}
.grid-form{align-items:start;}
.grid-form > label,.grid-form > div{min-width:0;}
input,select,textarea,.aw-select-wrap{max-width:100%;}
.table-wrap{-webkit-overflow-scrolling:touch;}
.form-actions,.inline-actions,.head-actions,.aw-command-actions{flex-wrap:wrap;}

.inline-client-field.span-2{
  grid-column:span 2;
  width:min(100%, 940px);
  max-width:940px;
  justify-self:start;
  display:grid;
  grid-template-columns:minmax(280px, 650px) max-content;
  gap:6px 12px;
  align-items:end;
}
.inline-client-field .inline-client-select-label{min-width:0;width:100%;}
.inline-client-field select{min-height:44px;}
.inline-create-client-btn{
  align-self:end!important;
  margin-top:0!important;
  margin-bottom:0!important;
  min-height:44px;
  padding-inline:18px;
  white-space:nowrap;
}
.inline-client-help{
  grid-column:1 / -1;
  max-width:760px;
  margin-top:2px!important;
  line-height:1.4;
}
html[dir="rtl"] .inline-client-field.span-2{justify-self:end;}
html[dir="rtl"] .inline-client-field{direction:rtl;}

@media(max-width:1100px){
  .content{padding:18px;}
  .grid-form{gap:14px;}
  .inline-client-field.span-2{
    width:100%;
    max-width:820px;
    grid-template-columns:minmax(240px,1fr) max-content;
  }
}
@media(max-width:900px){
  .grid-form{grid-template-columns:1fr;}
  .span-2,.inline-client-field.span-2{grid-column:auto;}
  .two-col,.wide-left,.ticket-hero,.tracking-result{grid-template-columns:1fr;}
}
@media(max-width:760px){
  .inline-client-field.span-2,.inline-client-field{
    width:100%;
    max-width:100%;
    grid-template-columns:1fr;
  }
  .inline-create-client-btn{width:100%;justify-self:stretch;}
  .inline-client-help{grid-column:1;max-width:100%;}
  .form-actions{justify-content:stretch;}
  .form-actions .btn{flex:1 1 auto;}
}
@media(max-width:560px){
  .content{padding:12px;}
  .card{padding:14px;border-radius:18px;}
  .page-head h1{font-size:22px;line-height:1.15;}
  .page-head p{font-size:13px;}
  .btn{min-height:42px;}
  .form-actions{display:grid;grid-template-columns:1fr;}
  .form-actions .btn{width:100%;}
  .topbar{min-height:64px;height:auto;padding:8px 12px;}
  .brand-logo{max-width:88px;}
}

/* Phase 040: 2-column responsive intake header for Case/Ticket forms */
.intake-pair-grid{
  grid-column:span 2;
  display:grid;
  grid-template-columns:minmax(0,1fr) minmax(0,1fr);
  gap:14px 16px;
  align-items:start;
  width:100%;
  max-width:100%;
  margin-bottom:2px;
}
.intake-pair-grid.single-intake{grid-template-columns:minmax(0,1fr);}
.intake-pair-grid > label,
.intake-pair-grid .inline-client-select-label{margin:0;min-width:0;width:100%;}
.intake-pair-grid .intake-branch-field select{min-height:44px;}
.intake-pair-grid .intake-client-field{
  display:grid;
  grid-template-columns:minmax(0,1fr) minmax(158px,max-content);
  gap:6px 10px;
  align-items:end;
  width:100%;
  max-width:none;
  justify-self:stretch;
}
.intake-pair-grid .intake-client-field .aw-select-wrap,
.intake-pair-grid .intake-client-field select{width:100%;min-height:44px;}
.intake-pair-grid .inline-create-client-btn{
  align-self:end!important;
  justify-self:stretch;
  width:auto;
  min-height:44px;
  height:44px;
  margin:0!important;
  padding-inline:16px;
  white-space:nowrap;
}
.intake-pair-grid .inline-client-help{
  grid-column:1 / -1;
  max-width:100%;
  margin-top:0!important;
  line-height:1.35;
}
html[dir="rtl"] .intake-pair-grid{direction:rtl;}
html[dir="rtl"] .intake-pair-grid .intake-client-field{direction:rtl;}
@media(max-width:1180px){
  .intake-pair-grid{gap:14px;}
  .intake-pair-grid .intake-client-field{grid-template-columns:minmax(0,1fr) minmax(150px,max-content);}
  .intake-pair-grid .inline-create-client-btn{padding-inline:12px;font-size:13px;}
}
@media(max-width:900px){
  .intake-pair-grid{grid-template-columns:1fr;grid-column:auto;}
  .intake-pair-grid.single-intake{grid-template-columns:1fr;}
  .grid-form > .intake-pair-grid.span-2{grid-column:auto;}
  .intake-pair-grid .intake-client-field{grid-template-columns:minmax(0,1fr) max-content;}
  .intake-pair-grid .inline-create-client-btn{font-size:14px;padding-inline:16px;}
}
@media(max-width:640px){
  .intake-pair-grid{gap:12px;}
  .intake-pair-grid .intake-client-field{grid-template-columns:1fr;}
  .intake-pair-grid .inline-create-client-btn{width:100%;max-width:none;}
  .intake-pair-grid .inline-client-help{grid-column:1;}
}


/* Phase 041: bilingual master-data Arabic/English counterpart helper */
.translation-help {
  color: #5b6b88;
  font-size: 0.82rem;
  margin-top: -0.45rem;
  line-height: 1.45;
}
.translate-fill-btn {
  margin-top: 0.45rem;
  width: auto;
  min-height: 34px;
  padding: 0.35rem 0.75rem;
  font-size: 0.8rem;
}
html[dir="rtl"] input[dir="rtl"], html[dir="rtl"] textarea[dir="rtl"] {
  text-align: right;
}
@media (max-width: 700px) {
  .translate-fill-btn { width: 100%; }
}

/* Phase 046: secure delete buttons in lists, timelines, and attachment rows */
.timeline-item-head{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  gap:12px;
}
.timeline-item-head > div{
  display:flex;
  flex-direction:column;
  gap:2px;
  min-width:0;
}
.timeline-item-head .inline-form,
.attachment-actions .inline-form{
  display:inline-flex;
  margin:0;
}
.subtle-danger{
  border-color:#fecdca;
  background:#fff7f7;
}
.link-danger-button{
  border:0;
  background:transparent;
  color:#b42318;
  font-weight:800;
  cursor:pointer;
  padding:0;
  font:inherit;
}
.link-danger-button:hover{text-decoration:underline;}
.attachment-actions{flex-wrap:wrap;}
.actions .inline-form{display:inline-flex;margin-inline-start:6px;}
@media(max-width:700px){
  .timeline-item-head{flex-direction:column;align-items:stretch;}
  .timeline-item-head .inline-form,.timeline-item-head .btn{width:100%;}
  .attachment-actions{white-space:normal;gap:10px;}
  .actions .inline-form{margin-inline-start:0;margin-top:6px;}
}

/* Phase 052: global mouse-over contrast hardening
   Ensures hover/focus states never turn action text into low-contrast green on dark blue/teal buttons. */
.btn:hover,
.btn:focus-visible{
  background:#f8fcfc;
  border-color:rgba(23,130,131,.32);
  color:var(--aw-primary-dark,#106D6F);
  text-decoration:none;
}
.btn.primary,
.btn.primary:visited{
  color:#ffffff!important;
}
.btn.primary:hover,
.btn.primary:focus-visible,
.btn.primary:active,
.crm-login-submit:hover,
.crm-login-submit:focus-visible,
.crm-login-submit:active{
  background:linear-gradient(135deg,#0f6c74,#0b4f5c)!important;
  border-color:#0b4f5c!important;
  color:#ffffff!important;
  text-decoration:none!important;
  box-shadow:0 10px 22px rgba(11,79,92,.22);
}
.btn.primary:hover *,
.btn.primary:focus-visible *,
.btn.primary:active *{
  color:#ffffff!important;
}
.btn.danger,
.btn.small.danger,
.btn.danger:visited,
.btn.small.danger:visited{
  color:#991b1b!important;
}
.btn.danger:hover,
.btn.danger:focus-visible,
.btn.danger:active,
.btn.small.danger:hover,
.btn.small.danger:focus-visible,
.btn.small.danger:active{
  background:#b42318!important;
  border-color:#991b1b!important;
  color:#ffffff!important;
  text-decoration:none!important;
  box-shadow:0 10px 20px rgba(180,35,24,.18);
}
.btn.danger:hover *,
.btn.danger:focus-visible *,
.btn.danger:active *{
  color:#ffffff!important;
}
.btn.ghost:hover,
.btn.ghost:focus-visible{
  background:#eef7f7!important;
  color:var(--aw-primary-dark,#106D6F)!important;
  border-color:rgba(23,130,131,.28)!important;
}
.btn.disabled,
.btn.disabled:hover,
.btn[disabled],
.btn[disabled]:hover{
  color:#667085!important;
  background:#eef2f6!important;
  border-color:#d0d5dd!important;
  box-shadow:none!important;
}
.secure-delete-actions .btn.danger[disabled],
.secure-delete-actions .btn.danger[disabled]:hover{
  color:#667085!important;
  background:#eef2f6!important;
  border-color:#d0d5dd!important;
}
.sidebar.aw-sidebar a:hover,
.sidebar.aw-sidebar a:focus-visible,
.sidebar.aw-sidebar a.active{
  color:#ffffff!important;
}
.sidebar.aw-sidebar a:hover .nav-icon,
.sidebar.aw-sidebar a:focus-visible .nav-icon,
.sidebar.aw-sidebar a.active .nav-icon{
  color:#ffffff!important;
}

/* Phase 053: role-specific New/Edit Field ACL selector */
.field-acl-selector{align-items:end;}
.field-acl-selector .form-actions{margin:0;}
.form-actions.align-end{align-self:end;}
.compact-form label{margin-bottom:0;}

/* Phase 054: OneDrive Backup Center */
.backup-status-grid .stat-card em{word-break:break-word;line-height:1.35}
.backup-oauth-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-bottom:16px}
.backup-oauth-box{border:1px solid var(--aw-border);border-radius:16px;background:#f8fbfb;padding:14px;min-width:0}
.code-box{border:1px solid rgba(23,130,131,.18);background:#f7fcfc;border-radius:14px;padding:12px;font-family:Consolas,Monaco,monospace;font-size:12px;color:#17323A;word-break:break-all;margin:8px 0}
.backup-action-row{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.backup-action-row form,.head-actions form{display:inline-flex;margin:0}
.backup-settings-form .readonly-setting input{background:#f3f6f8;color:#6b7280}
.backup-log-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.backup-log-box{border:1px solid var(--aw-border);border-radius:16px;background:#fbfefe;padding:14px;min-width:0}
.backup-log-box strong{display:block;color:var(--aw-primary-dark);margin-bottom:4px}
.backup-log-box pre{white-space:pre-wrap;max-height:340px;overflow:auto;background:#0E1B35;color:#EAF3FF;border-radius:12px;padding:12px;font-size:12px;line-height:1.45;margin-top:10px}
.danger-text{color:#b42318;display:inline-block;max-width:360px;white-space:normal}
.btn.small{padding:.42rem .75rem;min-height:34px;font-size:12px}
.aw-nav-backup::before,.aw-icon-backup::before{content:"☁";font-size:15px!important}
@media(max-width:900px){.backup-oauth-grid,.backup-log-grid{grid-template-columns:1fr}.backup-action-row{align-items:stretch}.backup-action-row form,.backup-action-row .btn{width:100%}.backup-action-row .btn{justify-content:center}}

.nav-icon.aw-nav-backup{font-size:0!important}


/* Phase 058: keep backup dashboard labels human-readable and prevent technical filenames from overflowing cards/tables. */
.latest-backup-card strong{font-size:24px;line-height:1.15;overflow-wrap:anywhere;word-break:normal}
.backup-file-code{display:block;overflow-wrap:anywhere;word-break:break-word;line-height:1.35}


/* Phase 060: Backup Center Arabic/RTL finalization and card overflow protection */
.backup-status-grid{
  grid-template-columns:repeat(auto-fit,minmax(240px,1fr));
  align-items:stretch;
}
.backup-status-grid .stat-card{
  min-height:132px;
  padding:18px 76px 18px 20px;
  display:flex;
  flex-direction:column;
  justify-content:center;
  gap:4px;
}
.backup-status-grid .stat-card span,
.backup-status-grid .stat-card strong,
.backup-status-grid .stat-card em{
  position:relative;
  z-index:1;
  max-width:100%;
  overflow-wrap:anywhere;
  word-break:normal;
  white-space:normal;
}
.backup-status-grid .stat-card span{
  line-height:1.35;
  min-height:auto;
}
.backup-status-grid .stat-card strong{
  font-size:clamp(22px,1.75vw,28px);
  line-height:1.12;
  letter-spacing:-.015em;
}
.backup-status-grid .stat-card em{
  line-height:1.35;
}
html[dir="rtl"] .backup-status-grid .stat-card{
  text-align:right;
  padding:18px 20px 18px 76px;
}
html[dir="rtl"] .backup-status-grid .stat-card:after{
  right:auto;
  left:-30px;
}
html[dir="rtl"] .backup-action-row,
html[dir="rtl"] .backup-settings-form,
html[dir="rtl"] .backup-connect-card,
html[dir="rtl"] .backup-log-box{
  direction:rtl;
  text-align:right;
}
html[dir="rtl"] .backup-action-row{
  justify-content:flex-start;
}
html[dir="rtl"] .backup-oauth-box{
  direction:rtl;
  text-align:right;
}
html[dir="rtl"] .code-box,
html[dir="rtl"] .backup-file-code,
html[dir="rtl"] .backup-log-box pre{
  direction:ltr;
  text-align:left;
  unicode-bidi:plaintext;
}
html[dir="rtl"] .backup-log-box strong,
html[dir="rtl"] .backup-log-box .muted{
  direction:rtl;
  text-align:right;
}
@media(max-width:700px){
  .backup-status-grid .stat-card,
  html[dir="rtl"] .backup-status-grid .stat-card{
    min-height:auto;
    padding:16px 18px;
  }
  .backup-status-grid .stat-card:after{display:none;}
}

/* Phase 061: bordered Backup History table polish
   Keeps the action column inside the table and gives all Backup History cells clear borders. */
.backup-history-card{
  overflow:hidden;
}
.backup-history-wrap{
  border:1px solid var(--aw-border,#d8e9e9);
  border-radius:16px;
  background:#ffffff;
  box-shadow:0 8px 20px rgba(16,109,111,.04);
  overflow:auto;
}
.backup-history-table{
  width:100%;
  min-width:1120px;
  border-collapse:separate;
  border-spacing:0;
  table-layout:fixed;
}
.backup-history-table th,
.backup-history-table td{
  border-bottom:1px solid var(--aw-border,#d8e9e9);
  border-inline-end:1px solid var(--aw-border,#d8e9e9);
  padding:14px 14px;
  vertical-align:top;
  background:#ffffff;
}
.backup-history-table thead th{
  background:#eef7f7;
  color:#12343d;
  font-weight:900;
  letter-spacing:.035em;
  border-bottom:1px solid #cfe5e5;
}
.backup-history-table th:last-child,
.backup-history-table td:last-child{
  border-inline-end:0;
}
.backup-history-table tbody tr:last-child td{
  border-bottom:0;
}
.backup-history-table tbody tr:hover td{
  background:#fbfefe;
}
.backup-history-table th:nth-child(1),
.backup-history-table td:nth-child(1){width:180px;}
.backup-history-table th:nth-child(2),
.backup-history-table td:nth-child(2){width:40%;}
.backup-history-table th:nth-child(3),
.backup-history-table td:nth-child(3){width:100px;}
.backup-history-table th:nth-child(4),
.backup-history-table td:nth-child(4){width:120px;}
.backup-history-table th:nth-child(5),
.backup-history-table td:nth-child(5){width:170px;}
.backup-history-table th:nth-child(6),
.backup-history-table td:nth-child(6){width:270px;}
.backup-history-actions{
  display:flex;
  align-items:flex-start;
  gap:8px;
  flex-wrap:wrap;
  white-space:normal;
}
.backup-history-actions .btn,
.backup-history-actions .inline-form,
.backup-history-actions form{
  margin:0;
}
.backup-history-actions .btn{
  justify-content:center;
  white-space:nowrap;
}
html[dir="rtl"] .backup-history-table{
  direction:rtl;
}
html[dir="rtl"] .backup-history-table th,
html[dir="rtl"] .backup-history-table td{
  text-align:right;
}
html[dir="rtl"] .backup-history-actions{
  justify-content:flex-start;
}
@media(max-width:900px){
  .backup-history-table{min-width:980px;}
  .backup-history-table th:nth-child(6),
  .backup-history-table td:nth-child(6){width:230px;}
}
@media(max-width:700px){
  .backup-history-wrap{border-radius:14px;}
  .backup-history-actions{flex-direction:column;align-items:stretch;}
  .backup-history-actions .btn,
  .backup-history-actions .inline-form,
  .backup-history-actions form{width:100%;}
}


/* Phase 067: align Create Patient / Client button with Patient / Client input field */
.intake-pair-grid .intake-client-field{
  align-items:start;
}
.intake-pair-grid .intake-client-field .inline-client-select-label{
  align-self:start;
}
.intake-pair-grid .inline-create-client-btn{
  align-self:start!important;
  margin-top:27px!important;
  min-height:44px;
  height:44px;
  display:inline-flex;
  align-items:center;
}
.intake-pair-grid .customer-search-help{
  display:block;
  margin-top:8px;
}
html[dir="rtl"] .intake-pair-grid .inline-create-client-btn{
  text-align:center;
}
@media(max-width:640px){
  .intake-pair-grid .inline-create-client-btn{
    margin-top:0!important;
    width:100%;
  }
}

/* Phase 073: final Patient / Client control alignment for Case/Ticket forms.
   The label is on its own line; select/search control and Create button sit on the same row. */
.intake-pair-grid .patient-client-field{
  display:block!important;
  min-width:0;
  width:100%;
}
.patient-client-title{
  display:block;
  min-height:20px;
  margin:0 0 6px;
  font-weight:800;
  color:#0e2f55;
}
.patient-client-control-row{
  display:grid;
  grid-template-columns:minmax(0,1fr) max-content;
  gap:8px 10px;
  align-items:start;
  width:100%;
}
.patient-client-control-row .aw-select-wrap{
  grid-column:1;
  grid-row:1;
  width:100%;
  min-width:0;
}
.patient-client-control-row .inline-create-client-btn{
  grid-column:2;
  grid-row:1;
  align-self:start!important;
  justify-self:start;
  margin:0!important;
  height:44px;
  min-height:44px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  white-space:nowrap;
  border-radius:12px;
}
.patient-client-control-row .customer-search-help{
  grid-column:1 / -1;
  grid-row:2;
  display:block;
  margin-top:0!important;
  padding-top:0;
  line-height:1.35;
}
.patient-client-field .inline-client-help{
  display:block;
  margin-top:8px!important;
  max-width:100%;
}
html[dir="rtl"] .patient-client-control-row{
  direction:rtl;
}
html[dir="rtl"] .patient-client-control-row .inline-create-client-btn{
  justify-self:start;
}
@media(max-width:760px){
  .patient-client-control-row{
    grid-template-columns:1fr;
  }
  .patient-client-control-row .aw-select-wrap,
  .patient-client-control-row .inline-create-client-btn,
  .patient-client-control-row .customer-search-help{
    grid-column:1;
  }
  .patient-client-control-row .inline-create-client-btn{
    grid-row:2;
    width:100%;
  }
  .patient-client-control-row .customer-search-help{
    grid-row:3;
  }
}

/* Phase 074: one-row 3-column Branch + Patient/Client + Create Patient/Client layout. */
.intake-three-col-grid{
  grid-column:span 2;
  display:grid;
  grid-template-columns:minmax(260px,1fr) minmax(320px,1.25fr) max-content;
  gap:12px 14px;
  align-items:start;
  width:100%;
  max-width:100%;
  margin-bottom:2px;
}
.intake-three-col-grid.no-branch{
  grid-template-columns:minmax(320px,1fr) max-content;
}
.intake-three-col-grid.no-create{
  grid-template-columns:minmax(260px,1fr) minmax(320px,1.25fr);
}
.intake-three-col-grid.no-branch.no-create{
  grid-template-columns:minmax(320px,1fr);
}
.intake-three-col-grid > label,
.intake-three-col-grid .patient-client-select-field,
.intake-three-col-grid .patient-client-create-col{
  min-width:0;
  width:100%;
  max-width:100%;
  margin:0;
}
.intake-three-col-grid .intake-branch-field select,
.intake-three-col-grid .patient-client-select-field select,
.intake-three-col-grid .patient-client-select-field .aw-select-wrap{
  width:100%;
  min-width:0;
  min-height:44px;
}
.intake-three-col-grid .patient-client-title,
.intake-three-col-grid .action-label-spacer{
  display:block;
  min-height:20px;
  margin:0 0 6px;
  font-weight:800;
  line-height:1.25;
}
.intake-three-col-grid .action-label-spacer{
  visibility:hidden;
  user-select:none;
}
.intake-three-col-grid .patient-client-create-col{
  display:block;
  align-self:start;
  justify-self:start;
}
.intake-three-col-grid .inline-create-client-btn{
  height:44px;
  min-height:44px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  margin:0!important;
  white-space:nowrap;
  border-radius:12px;
  padding-inline:18px;
}
.intake-three-col-grid .customer-search-help,
.intake-three-col-grid .inline-client-help{
  display:block;
  margin-top:8px!important;
  line-height:1.35;
  max-width:100%;
}
html[dir="rtl"] .intake-three-col-grid{
  direction:rtl;
}
html[dir="rtl"] .intake-three-col-grid .patient-client-create-col{
  justify-self:start;
}
@media(max-width:1180px){
  .intake-three-col-grid{
    grid-template-columns:minmax(220px,0.95fr) minmax(260px,1fr) max-content;
    gap:12px;
  }
  .intake-three-col-grid .inline-create-client-btn{
    padding-inline:13px;
    font-size:13px;
  }
}
@media(max-width:900px){
  .intake-three-col-grid,
  .intake-three-col-grid.no-branch,
  .intake-three-col-grid.no-create,
  .intake-three-col-grid.no-branch.no-create{
    grid-template-columns:1fr;
  }
  .intake-three-col-grid .action-label-spacer{
    display:none;
  }
  .intake-three-col-grid .inline-create-client-btn{
    width:100%;
  }
}

/* Phase 075: Resolve/Reopen locked case and ticket workflow. */
.resolve-lock-panel,
.locked-record-banner{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:18px;
  align-items:center;
  padding:16px 18px;
  margin-bottom:18px;
  border:1px solid rgba(25,132,132,.24);
  border-radius:18px;
  background:linear-gradient(135deg, rgba(25,132,132,.08), rgba(29,78,216,.05));
}
.resolve-lock-panel.is-locked,
.locked-record-banner{
  border-color:rgba(185,28,28,.20);
  background:linear-gradient(135deg, rgba(254,242,242,.92), rgba(255,247,237,.86));
}
.resolve-lock-copy h2,
.locked-record-banner h2{
  margin:4px 0 6px;
  font-size:18px;
  color:#082f49;
}
.resolve-lock-copy p,
.locked-record-banner p{
  margin:0;
  color:#51627b;
  line-height:1.45;
}
.resolve-lock-actions,
.locked-record-actions{
  display:flex;
  align-items:center;
  justify-content:flex-end;
  gap:10px;
  flex-wrap:wrap;
}
.resolve-time-pill{
  min-width:220px;
  padding:10px 12px;
  border:1px solid rgba(8,47,73,.12);
  border-radius:14px;
  background:#fff;
  box-shadow:0 8px 20px rgba(8,47,73,.06);
}
.resolve-time-pill span{
  display:block;
  font-size:12px;
  font-weight:800;
  color:#64748b;
  margin-bottom:3px;
}
.resolve-time-pill strong{
  display:block;
  font-size:14px;
  color:#082f49;
  direction:ltr;
  unicode-bidi:embed;
}
.btn.success{
  background:#157f7d;
  color:#fff!important;
  border-color:#157f7d;
}
.btn.success:hover,
.btn.success:focus{
  background:#0f6c6a;
  color:#fff!important;
  border-color:#0f6c6a;
}
.btn.warning{
  background:#f59e0b;
  color:#102033!important;
  border-color:#d97706;
}
.btn.warning:hover,
.btn.warning:focus{
  background:#d97706;
  color:#fff!important;
  border-color:#b45309;
}
.edit-lock-fieldset{
  display:contents;
  border:0;
  padding:0;
  margin:0;
}
.locked-edit-form .edit-lock-fieldset{
  opacity:.62;
  filter:saturate(.72);
}
.locked-form-note{
  margin:8px 0 0;
  padding:10px 12px;
  border-radius:12px;
  background:#fff7ed;
  color:#9a3412;
  font-weight:700;
}
html[dir="rtl"] .resolve-lock-panel,
html[dir="rtl"] .locked-record-banner{
  direction:rtl;
}
html[dir="rtl"] .resolve-lock-actions,
html[dir="rtl"] .locked-record-actions{
  justify-content:flex-start;
}
@media(max-width:820px){
  .resolve-lock-panel,
  .locked-record-banner{
    grid-template-columns:1fr;
  }
  .resolve-lock-actions,
  .locked-record-actions{
    justify-content:flex-start;
  }
  .resolve-time-pill,
  .resolve-lock-actions .btn,
  .locked-record-actions .btn{
    width:100%;
  }
}

/* Phase 078: Management Reports Center icon + printable report polish */
.aw-nav-reports::before,.aw-icon-reports::before{content:"📊";font-family:"Segoe UI Emoji","Apple Color Emoji",Inter,Segoe UI,Arial,sans-serif!important;font-size:15px!important;line-height:1}
.aw-print-report-btn{border-color:rgba(14,77,100,.22);background:linear-gradient(180deg,#ffffff,#f3fbfb);box-shadow:0 10px 24px rgba(14,47,85,.08)}.aw-print-report-btn:hover{color:#fff!important;background:linear-gradient(135deg,var(--aw-primary),var(--aw-primary-dark))!important}.aw-print-report-btn .aw-icon-reports::before{font-size:14px!important}.aw-report-filter-card{margin-bottom:16px}.aw-report-filters{align-items:end}.aw-report-kpi-grid{grid-template-columns:repeat(auto-fit,minmax(210px,1fr))}.aw-report-mini-grid{grid-template-columns:repeat(auto-fit,minmax(190px,1fr))}.aw-report-card{margin-bottom:16px}.aw-report-table-wrap{border:1px solid var(--aw-border);border-radius:16px;overflow:auto;background:#fff}.aw-report-table{width:100%;border-collapse:collapse;background:#fff}.aw-report-table th,.aw-report-table td{border:1px solid #d9e6e8;padding:10px 12px;vertical-align:top}.aw-report-table th{background:#edf7f8;color:#123345;font-size:12px;text-transform:uppercase;letter-spacing:.03em}.aw-report-table td strong{color:#0e2f55}.aw-report-performance-table th,.aw-report-performance-table td{text-align:center}.aw-report-performance-table th:first-child,.aw-report-performance-table td:first-child{text-align:inherit;min-width:190px}.aw-reports-hero .muted{margin-top:8px}.filter-actions{display:flex;align-items:end}.filter-actions .btn{min-height:44px;width:100%;justify-content:center}html[dir="rtl"] .aw-report-table th,html[dir="rtl"] .aw-report-table td{text-align:right}@media(max-width:900px){.aw-report-filters{grid-template-columns:1fr}.filter-actions .btn{width:100%}}@media print{.sidebar,.topbar,.desktop-sidebar-reveal,.head-actions,.aw-report-filter-card{display:none!important}.layout,.content{display:block!important;margin:0!important;padding:0!important}.card{box-shadow:none!important;break-inside:avoid}.aw-report-table-wrap{overflow:visible}.aw-report-table th,.aw-report-table td{padding:6px 8px;font-size:11px}.page-head{padding:0 0 10px!important}}

/* Phase 080: Cloudflare Turnstile public tracking security */
.turnstile-wrap{display:flex;justify-content:center;align-items:center;margin:.35rem 0 .65rem;min-height:65px}
.tracking-form .turnstile-wrap{width:100%}
@media (max-width:640px){.turnstile-wrap{justify-content:flex-start;transform-origin:left center;overflow-x:auto}}
[dir="rtl"] .turnstile-wrap{justify-content:center}
@media (max-width:640px){[dir="rtl"] .turnstile-wrap{justify-content:flex-end;transform-origin:right center}}

/* Phase 081: restore clean filter action placement under search/advanced row */
.advanced-filter-card .basic-filter-row{
  display:grid;
  grid-template-columns:minmax(280px,1fr) minmax(160px,220px);
  gap:12px;
  align-items:end;
}
.advanced-filter-card .basic-search-field{
  margin:0;
}
.advanced-filter-card .basic-search-field input{
  width:100%;
}
.advanced-filter-card .basic-filter-row > .advanced-toggle{
  min-height:42px;
  width:100%;
  justify-content:center;
}
.advanced-filter-card .filter-submit-row{
  display:flex;
  justify-content:flex-end;
  align-items:center;
  gap:10px;
  flex-wrap:wrap;
  padding-top:12px;
  margin-top:2px;
  border-top:1px solid rgba(204,222,230,.55);
}
.advanced-filter-card .filter-submit-row .btn{
  min-width:132px;
}
html[dir="rtl"] .advanced-filter-card .filter-submit-row{
  justify-content:flex-start;
}
@media(max-width:700px){
  .advanced-filter-card .basic-filter-row{
    grid-template-columns:1fr;
  }
  .advanced-filter-card .filter-submit-row{
    justify-content:stretch;
  }
  html[dir="rtl"] .advanced-filter-card .filter-submit-row{
    justify-content:stretch;
  }
  .advanced-filter-card .filter-submit-row .btn{
    flex:1 1 140px;
    min-width:0;
  }
}

/* Phase 082: compact one-row Apply/Clear buttons for table search filters */
.advanced-filter-card .filter-submit-row{
  display:flex !important;
  flex-direction:row !important;
  justify-content:flex-end;
  align-items:center;
  gap:8px;
  flex-wrap:nowrap;
  width:100%;
  padding-top:8px;
  margin-top:0;
  border-top:0;
}
.advanced-filter-card .filter-submit-row .btn,
.advanced-filter-card .filter-submit-row button.btn,
.advanced-filter-card .filter-submit-row a.btn{
  width:auto !important;
  min-width:96px;
  min-height:38px;
  height:38px;
  padding:8px 16px;
  flex:0 0 auto !important;
  justify-content:center;
  white-space:nowrap;
}
.advanced-filter-card .filter-submit-row .btn.primary{
  min-width:112px;
}
html[dir="rtl"] .advanced-filter-card .filter-submit-row{
  justify-content:flex-start;
}
@media(max-width:700px){
  .advanced-filter-card .filter-submit-row,
  html[dir="rtl"] .advanced-filter-card .filter-submit-row{
    justify-content:flex-end;
    flex-wrap:nowrap;
  }
  .advanced-filter-card .filter-submit-row .btn,
  .advanced-filter-card .filter-submit-row button.btn,
  .advanced-filter-card .filter-submit-row a.btn{
    flex:0 0 auto !important;
    width:auto !important;
    min-width:92px;
    height:38px;
  }
}
@media(max-width:420px){
  .advanced-filter-card .filter-submit-row{
    justify-content:stretch;
  }
  .advanced-filter-card .filter-submit-row .btn,
  .advanced-filter-card .filter-submit-row button.btn,
  .advanced-filter-card .filter-submit-row a.btn{
    flex:1 1 0 !important;
    min-width:0;
  }
}

/* Phase 083: keep unresolved automatic date/time blank until confirm; reusable non-delete confirmation modal. */
.resolve-time-pill strong.resolve-time-empty{
  min-height:18px;
  color:transparent;
}
.action-confirm-modal .action-confirm-icon{
  background:#dcfce7;
  color:#047857;
  border-color:#bbf7d0;
}